When I was working in business consulting and market research, I often encountered foreign friends asking me to settle some issues related to product quality and delivery time. One day, a friend asked me, Martin, why don’t you sell your own products? We are sure to rest assured that you are so capable as a supplier. So I began to consider whether I could be quite qualified for the foreign trade, providing products with stable quality and delivery time, also providing door-to-door services to alleviate the difficulties my friends encountered in purchasing goods in China.
Since 2007, we first shipped 100 kilograms of goods to France, till now provide high-quality products and services to 47 customers in 21 countries around the world. Despite receiving high praise, there have been no complaints about product quality. At its peak, our company had 5 employees and an annual trade volume of 2.7 million US dollars. In the past two years, due to the pandemic, the size of the company has decreased significantly.
Since we started working in foreign trade, we have Agented three types of products, but we have not found a suitable factory to become long-term partners and have given up.
In 2021, I found the current factory as a partner. Do you know? This factory is perfect for my ideal partner. It is a large scale state-owned enterprise with strong technical strength and guaranteed quality and delivery time. This factory supplies heavy packaging film to China Petrochemical, the largest petrochemical enterprise in China. Mature technology, high and stable product quality standards, and enjoying high reputation in the industry. But it also has a common flaw in state-owned enterprises, which is low work efficiency. Fortunately, I am very familiar with the factory and have a close relationship with its senior management, so I am able to efficiently handle the problems that customers encounter.
We have designed exclusive service items for different customers in terms of product performance, payment terms, delivery methods, etc., so that customers only need to place one order without worrying about any further issues.
The company is small in scale, so our communication and problem-solving efficiency is high, and we don’t need to ask for instructions layer by layer. For each order, we have dedicated personnel responsible for raw material procurement, stock, production planning, on-site production, process stability, and the entire process from finished product inspection and delivery to logistics and freight transportation. But Some friends may encounter some problems, such as unstable product quality, supplied disagreement with samples and small samples.It is common for a large number of suppliers with poor quality and delayed supply after they made an order with a lowest price. The main reason for it is that the prices given to the manufacturer are too low to unprofitable, so the manufacturer have to lower the product standards to supply, or supply the high profit customers first. The same principles in logistics companies or shipping companies. I believe you can find suppliers with lower prices than mine, but choosing me as your supplier can help you sleep peacefully at night. Adhering to reasonable profits for partners is my principle.